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Make sure your headset is within 3 feet (1 meter) of your intended device. Reboot the Bluetooth device you want to pair with your headset.Ĭlear all paired devices from the headset. Try these steps if your headset can't connect to your intended call device:ĭisconnect other paired Bluetooth devices from your headset. Turn Your Headset On and Off Delete Paired Devices I Can't Connect a New Device to the Headset

Plantronics my headset updater for mac drivers#

Make sure the Bluetooth drivers on your Windows or Mac device are up to date. Make sure that your headset is within 3 feet (1 meter) of your intended device.Ĭlear all paired devices from the headset and start the pairing process over. Try these steps if your headset doesn't connect with your Bluetooth device:ĭelete the headset from the list of Bluetooth devices and pair the headset again. My Bluetooth Device Can't Find the Headset If you're still unable to resolve your issue, contact Cisco support. If the above steps don't resolve your issue, see the list of troubleshooting scenarios below to identify symptoms and solutions Make sure that the Bluetooth drivers on your Windows or Mac device are up to date. Move your headset closer to your desired call device and away from any potential sources of radio interference or obstructions. See Connect Your Headset to a Bluetooth® Device. See Delete Paired Devices and Connect Your Headset to a Bluetooth® Device.Ĭonnect to a different call device. See Download and Set Up the Cisco Headsets App.Įrase all Bluetooth connections and reconnect your headset. See Adjust Your Headset Volume.ĭownload Cisco Headsets to your mobile device and run the available software updates. Increase the volume on your headset or call device. See Turn Your Headset On and Off.ĭisconnect other active Bluetooth devices. Try these solutions first if you experience problems with your Cisco Headset 730.

Submit Logs Through the Cisco Headsets App.